Monthly Archives: April 2015

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The Ignored Side of Lean Transformation

Lean is an approach to ongoing operational improvement and elimination of waste or non-value-added activities, from the viewpoint of customers. On the physical side of a company, these are often easy to identify - excess inventory, process bottlenecks, unnecessary movement of people or goods, etc. On the information side, however, inefficiency and waste are less tangible and harder to spot.